If you want to sell on Amazon, do not copy other sellers' product lists. Create your own listings with new ASINs and adjust titles and descriptions, otherwise your products and your shop could be blocked by Amazon.
You can use our product images and descriptions on other platforms.
We also offer professional photos as required.
Naturally!
We offer customized bamboo products. You can choose material, color and size. Tell us your design ideas and our team will work closely with you to make them a reality.
Production: Approx. 1-2 weeks.
Delivery: Approx. 1 week.
Costs: Approx. 100-300 EUR.
Our warehouse is located in Hamburg.
Fast delivery with our logistics partners DHL/GLS:
Within Germany: Approx. 1-3 working days.
Within EU countries: Approx. 4-7 working days.
For products not in stock, production and shipping time is estimated at 12 weeks.
Please let me know the products you are interested in and we will email you a price list.
Yes. Address: Industriestraße 114
21107 Hamburg.
Germany and other EU countries.
For other areas please contact us.
Yes.Your VAT ID is required.
For individual orders with long delivery times we offer payment in installments.
Confirm the contract: 30%
Production completed: 50%
Arrival in Hamburg: 20%
Right of withdrawal
Return and exchange conditions
Quality issues: Damage during transportation. Manufacturing defects.
Incorrect delivery: Wrong products delivered.
For other reasons please contact us in advance.
Deadline
Return and exchange: Within 30 days of receipt.
Application procedure
Contact: Contact customer service, provide order number and reason with photos if necessary.
editing
Return: Refund within 10 working days of receipt and inspection of the return.
Exchange: Replacement product will be shipped within 10 working days of receipt and inspection of the return.
Cost coverage
Quality problems and incorrect delivery: We will cover the shipping costs.
Other reasons: Customer bears the shipping costs.
Special notes
Product condition: Original condition, unused, with all packaging and labels
Custom-made items: No returns unless there are quality issues.
We reserve the right to adapt the guidelines.